Privacy policy

At Self Motive Lab, we are committed to protecting your privacy and ensuring that your personal data is handled with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or participate in our courses and services. By using our platform, you agree to the terms of this policy.

Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@selfmotiveup.com.

Information We Collect
We collect both personal and non-personal information to provide a better learning experience. This includes:

  • Contact information such as name, email address, and phone number

  • Account information such as username, password, and preferences

  • Payment details processed through secure third-party systems

  • Behavioral data such as course progress, engagement, and site activity

  • Technical information including IP address, browser type, and device information

How We Use Your Information
The information collected is used to:

  • Provide and manage your access to our courses and services

  • Communicate updates, course materials, and relevant notifications

  • Improve the functionality, usability, and performance of our website

  • Conduct analytics to understand how users engage with our content

  • Ensure compliance with legal obligations and protect our platform from misuse

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

Data Sharing and Disclosure
Self Motive Lab does not sell or rent your data to third parties. We may share certain information only with:

  • Trusted service providers who support our platform operations (e.g., hosting, analytics, and payment processing)

  • Legal authorities if required by law or to protect our rights and users
    All partners and providers are bound by strict data protection agreements.

Your Rights
You have the right to access, correct, or delete your personal data. You can also object to the processing of your data or request a copy of the information we hold. All requests should be sent to support@selfmotiveup.com, and we will respond within a reasonable timeframe.

GDPR Compliance
Self Motive Lab fully complies with the General Data Protection Regulation (GDPR). As a user, you have the right to transparency, control, and protection of your personal data.
Under GDPR, you have the following rights:

  • Right of access to your data and information on how it is processed

  • Right to rectification if your data is inaccurate or incomplete

  • Right to erasure (“right to be forgotten”)

  • Right to restrict or object to data processing

  • Right to data portability for transferring your information
    We process your personal data only with your consent or when necessary for legitimate purposes such as providing educational services.

Confidentiality Policy
We treat all user information as strictly confidential. Any data shared with Self Motive Lab is protected through encrypted systems and secure storage protocols. Access to user data is limited to authorized personnel who require it to perform their duties. We continuously update our systems and practices to prevent unauthorized access, loss, or misuse of personal data.

Cookies Policy
Our website uses cookies to improve the user experience and ensure efficient site functionality. Cookies help us understand user preferences, analyze traffic, and personalize content.
Types of cookies we use include:

  • Essential cookies – required for the operation of the website

  • Analytical cookies – used to measure and analyze user behavior

  • Functional cookies – enhance usability and remember user settings
    You can choose to disable cookies in your browser settings, but please note that some parts of the website may not function properly without them.

Data Security
We use advanced security technologies and protocols to protect all personal information. Data transmitted to and from our servers is encrypted using SSL technology. Regular audits and updates ensure the ongoing protection of our platform against cyber threats.

Children’s Privacy
Self Motive Lab does not knowingly collect personal information from individuals under 18 years old. If we discover that such information has been collected, we will delete it immediately.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal requirements or changes in our practices. The updated version will always be available on this page, and significant changes will be communicated to users directly.

Acceptance of Terms
By continuing to use the Self Motive Lab platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.